Frequently asked questions

We understand that each company is unique therefore our prices and payment options reflect this. Our prices and payment options are bespoke to each client and their requirements. To get an accurate quote please contact us and we will be in touch within 24 hours.

Our pricing reflects the value we provide in delivering top-tier talent tailored to your specific needs. We invest in extensive candidate screening, personalised service, and ongoing support to ensure the best possible fit for your company. While our rates may be higher, our clients benefit from reduced turnover, increased productivity, and long-term success. We prioritise quality over quantity, delivering exceptional results that justify the investment.

Our payroll weeks are Monday to Sunday, so the invoice will be dated on the Sunday of the hours worked and emailed across to you.

When you first start working with us we will discuss this. You will first complete a credit application form and we will discuss the best option and best rates for you.

If we are supplying the staff to you on a contract for services, then you provide us with a timesheet weekly and we pay the worker each week on a Friday.

That's great! If you could kindly provide us with more details about the service you require, we can give you a more accurate estimate of the cost. Get in touch and we'll arrange it.

What sets us apart is our personalised approach to recruitment. We take the time to truly understand your company culture, values, and unique staffing needs. We prioritise transparency, communication, and integrity throughout the recruitment process, ensuring a seamless experience for both clients and candidates. With a focus on long-term partnerships and mutual success, we go above and beyond to exceed your expectations and deliver results that drive your business forward.

The timeline for finding suitable staff depends on several factors, including the specific requirements of the positions you're looking to fill, the availability of qualified candidates in the job market, and the complexity of the recruitment process. Get in touch to discuss your staffing needs in more detail. Once we have a clear understanding of your expectations and preferences, we can provide you with a more accurate estimate of how quickly we can source and onboard the right talent for your team.

Absolutely! We're always eager to connect with talented individuals seeking new opportunities. If you know someone who is looking for a job, please encourage them to reach out to us or provide us with their contact information. We'll be happy to assist them in their job search.

Our recruitment process begins with a thorough consultation to understand your company's needs, culture, and specific job requirements. We then use a multi-faceted approach to find the right candidates. Once potential candidates are identified, we present you with a curated selection of qualified individuals for your consideration. Once a candidate is selected, we facilitate the onboarding phase to ensure a smooth transition. Our goal is to streamline the recruitment process, save you time and resources, and deliver exceptional talent that drives your business forward.

We're sorry to hear about your previous experience. At our agency, client satisfaction is our top priority. We pride ourselves on our commitment to excellence and strive to exceed expectations with every interaction. Our dedicated team works tirelessly to ensure a smooth and successful recruitment process, from start to finish. We value your feedback and are here to address any concerns or issues you may have encountered in the past.

In the rare event that a candidate isn't the right fit for your company, we'll work swiftly to address the situation. Our commitment to client satisfaction means we'll reassess your requirements and promptly provide alternative candidates. We value open communication and transparency, so if there are any concerns or issues, we'll address them promptly and find a solution that meets your needs.

If you are currently working with us you will have a dedicated member of staff working with you, and their contact details will be provided to you along with a 24-hour contact number. If you are looking to start working with us, get in touch and we'll take it from there.

Certainly! We appreciate your confidence in our services and welcome any referrals. If you know someone who is hiring and could benefit from our expertise, please feel free to recommend us. We're committed to providing exceptional recruitment solutions and helping businesses find the right talent to drive their success.

Absolutely! We understand the importance of finding the right talent for your team. We're happy to complement your existing recruitment efforts and provide additional support where needed. Our goal is to work collaboratively with you to meet your staffing needs and deliver exceptional results. Whether you need assistance with specific roles or want to explore alternative recruitment options, we're here to help.

If you would like to leave feedback, either positive or negative, about our team or recruitment process, we are all ears. Give us a call on 01522 522922 or send us an email at jobs@redrec247.co.uk.

At Red Recruitment 24:7, our mission is to provide a fair and inclusive recruitment process for all candidates. We firmly believe that everyone deserves equal opportunities, and we strive to treat everyone with respect and dignity. If a candidate needs any additional support, we are always ready to assist them to the best of our ability, provided that we are made aware of their needs prior to the interview.

Yes, ensuring the safety and well-being of our candidates is paramount. We provide a variety of Personal Protective Equipment (PPE) as necessary, depending on the requirements of the job and industry standards. Our goal is to equip candidates with the necessary gear to perform their roles safely and effectively. If you have specific PPE requirements or preferences, please let us know and we'll ensure compliance with your standards.

When a candidate registers with us, we always require two references from them as a standard practice. This helps us to gather additional information about the candidate's past work experience and performance, as well as their personal and professional character.

All of our staff have been trained on the signs of Modern Day Slavery. We have several policies in place relating to preventing Modern Day Slavery. Our Modern Slavery Policy is available to download from the footer of this site.

We are members of Sedex, the GLAA, the Association of Labour Providers (ALP) and the Recruitment & Employment Confederation (REC). See our About page for more information about the regulatory bodies we operate with and what they mean.

Confidentiality is paramount in our recruitment process. Our team operates with discretion and professionalism, ensuring that all communication and documentation are handled securely. Additionally, we limit access to confidential information within our organisation and only share details on a need-to-know basis. Rest assured, we prioritise confidentiality at every stage of the recruitment process to protect the interests of our clients and candidates alike.

We ensure that every single candidate meets with us face-to-face before they work anywhere. During this meeting, we require them to provide us with proof of their identity and National Insurance. We will never place anyone who we haven't met in person.

Depending on the specific requirements of the job and client preferences, we can facilitate drug and alcohol testing as part of our screening process. Our goal is to uphold high standards of safety and compliance while providing you with qualified and reliable workers. If you have any specific concerns or requirements regarding testing, please let us know and we'll be happy to accommodate your needs.

Yes. We understand this is a heavily audited industry and we are fully compliant and ready to support with any documentation you should need for our workers and working alongside us.

Yes, we provide comprehensive induction programmes should your business require it. Our onboarding process ensures that new hires are equipped with the necessary knowledge, skills, and resources to integrate seamlessly into your organisation. We tailor our induction programmes to align with your company culture, values, and specific job requirements, facilitating a smooth transition for both the employee and your team.

Our standard terms are that a worker can transfer after completing 12 full continuous weeks. However, if you wish to engage the candidate earlier, we can quote on this basis should the need arise.

We understand that problems often occur outside of usual office hours. Therefore, when you become one of our clients we will provide you with a 24 hour emergency contact number which you can use any day and time you need to get in touch with us urgently.

If you are a current client, give us a call on our out-of-hours number that we have given you and our team will be able to help you urgently. If it is a new role, get in touch and we can assist you in any way possible.

Yes, we can definitely do site visits as per your requirements. We can work with you to determine the frequency of the site visits that you need and ensure that the visits are arranged in a timely and efficient manner. Our team is always ready to assist you in any way possible to ensure that your needs are met and your expectations are exceeded. Please do not hesitate to reach out to us if you have any questions or concerns regarding site visits.

Yes, we offer temporary recruitment options tailored to your needs. Whether you require short-term coverage for specific projects or additional support during peak periods, we have a pool of skilled professionals ready to step in. Our temporary staffing solutions provide flexibility, scalability, and cost-effectiveness, allowing you to meet fluctuating demands without compromising on quality. Rest assured, we prioritise finding the right temporary candidates who align with your requirements and contribute to your team's success.

We cover a wide range of industries. Some of the main industries we operate in are Industrial, Commercial, Technical, Agriculture, FMCG, Driving and Bespoke. See our Industries page for more information.

We have a special initiative called “Candidate of the Week”. This programme is designed to recognise and reward candidates who have gone above and beyond in their performance. If a candidate is nominated for this, they will be presented with a certificate and a gift voucher from our organisation as a token of our appreciation.

We have a dedicated in-house marketing team who will promote your job roles across our social media accounts, and we also post on various job boards. We have an ever-growing social media presence and email base of job seekers available.

If you're looking for permanent recruitment solutions for your business, we've got you covered. We offer a wide range of permanent recruitment packages that can be tailored specifically to your needs. We understand that finding the right permanent staff can be a time-consuming and challenging task, which is why we have a dedicated permanent recruitment team who are experts in the field. To speak to our permanent recruitment manager, call 01522 522922 and ask for Cat.

Timesheets should be with us on Monday, ideally prior to 12pm, to allow us to process the week's payroll in a timely manner.

Yes, of course! We pride ourselves on paying all of our workers promptly and on time, so if there have been any errors or omissions we would look to sub the worker their wages on a Friday if we receive this information after the week's payroll has closed.

Yes, our offices offer free parking to our visitors and clients. We understand how important it is to have convenient and accessible parking options, which is why we make it a priority to provide this service. See our Contact page for directions.

Our services are readily available throughout the Lincolnshire region and beyond, with our head office located on the outskirts of Lincoln and another office situated in Scunthorpe. See our Contact page for all of our contact details.

Of course. We have onsite interview rooms at both of our branches for any of our clients if you wish to interview off-site. We can provide light refreshments and stationery such as notebooks and pens. The rooms can also be used for inductions.